Privacy Policy

Owner and Data Controller

Clutchfix Ltd
Unit 4, Highfield Works
West Yorkshire
BD19 3TN

Owner contact email:

In the UK, the General Data Protection Regulation (GDPR) will replace the Data Protection Act 1998, which was brought into law as a way to implement the 1995 EU Data Protection Directive. GDPR seeks to give people more control over how businesses can collect, keep and use information about you. GDPR makes it clear that people can have their data deleted at any time if its not relevant anymore – i.e. the company storing it no longer needs it for the purpose they collected it for.

The new EU Regulations take effect 25th May 2018.

Types of Data collected

We use the information that we collect from you to provide our services to you. Information that is collated:

  • Name
  • Contact Number
  • Email Address
  • Address

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.  Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.  Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.


The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.


The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Our Products & Services


Clutchfix can help with a bespoke clutch for your engine / gearbox conversion!

Find out more

Brake and Industrial

Clutchfix also have the facilities to reline brakes shoes, supply brake linings and also offer a drum skimming service.

Find out more

Commercial Clutch

Clutchfix runs an all makes program, supplying both reconditioned and new products.

Find out more

Friction Material

Clutchfix continues with development & use of the tried and tested HD1 material.

Find out more

Land Rover

Clutchfix LTD have spent years designing the perfect package for all land rover models.

Find out more


Today we have managed to become one of the top restorers of Vintage clutches, undertaking work for many UK museums and private collectors.

Find out more

What our customers say...

  • Clutchfix Ltd
    Based on 40 reviews
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    Owen Parry
    Owen Parry
    ⭐⭐⭐⭐⭐ Highly recommended clutchfix helpful with every question asked 😁 ordered yesterday morning and was... with me this morning 😁😁 can't thank clutchfix enough 👍👌read more
    Andrew Burton
    Andrew Burton
    Absolutely bent over backwards today for us 5 ⭐️
    Gordon Bunker
    Gordon Bunker
    Knowledge, polite, good price and speedy delivery 😃
    Harvey Arundale
    Harvey Arundale
    Very helpful and Ben is willing to help with anything your unsure about! Service, build quality and delivery time is... just spot on! Highly recommended!👌🏻👍🏻read more
    Lee Morris
    Lee Morris
    ordered late Wednesday stage 2 clutch for 300tdi was delivered today fitted and my customer had his disco back. cant... recommended highly enough will definitely use again cheers allread more
    Nigel Donk Honour
    Nigel Donk Honour
    Received my Heavy Duty Clutch kit from this company yesterday(Friday) and now I’ve just got to fit it. Fantastically... fast service and superb quality product. Ben Williams, your a top more
    John Horne
    John Horne
    Got a great deal from Clutchfix for my LR S3 - works a treat and a lighter pedal is a bonus....
    Gavin Crozier
    Gavin Crozier
    Ben Williams you’re a star and Clutchfix what a top product I went for the heavy duty clutch arm etc for my 1991... Defender 90 200tdi Very fast delivery and so helpful with technical support Can’t wait for it to be bedded in Want a great clutch look no further Cheers boys 👍👍👍read more
    David Siddall
    David Siddall
    Very happy with the service would highly recommend and will definitely be using again in the future thanks again for... guys engine is in ahead of schedule 👍👍👍👍read more
    Nigel Barker
    Nigel Barker
    2018-10-12T11:51:29+0000 custom Dual Diaphram for... my JED Full Race 5.2V8 90 10/10read more
    Kenny Matheson
    Kenny Matheson
    Excellent service from start to finish, almost instant delivery, totally recommend these guys.
    Rob Pettitt
    Rob Pettitt
    Spot on, knowledgeable and very helpful. Arrived the next day as promised
    Martyn Vick
    Martyn Vick
    Had my D2 Remapped by Mark Roberts recommended I need a new clutch as my previous was not done correctly. Slipping Bad... Which it was a bad job. I admit � Got in touch with Ben at Clutchfix Who went through all I had done to the landy. Such good advice and information With Mark and bens advice I got the new clutch and flywheel assembly from Ben And had fitted by Mark Roberts at Green Oval Repairs A totally new landy no more clunks into 1st and 4th gears Smooth as silk clutch And as soft as the original Pulls like a train through all the gears. It’s amazing Re map and new clutch Superb D2. Check both these guys out for any Clutch and Re Maps situations Can not recommend them highly enough. Superb guys. Cheers Martyn ����read more
    Jon Brockwell
    Jon Brockwell
    Very professional outfit. The clutch was with me within 24 hours. Not fitted yet, but you can tell it's a quality bit... of kit!read more
    Matt Bradley
    Matt Bradley
    Fantastic service, Helped me identify just what I needed, and less than 24h later the new clutch is with me! could not... ask for better service or friendlier people to deal with. would not hesitate to recommend these guys!read more
    Ben West
    Ben West
    A1 bunch of guys! very pleased with service and extremely good at sorting any issues with courior’s! will definitely... use again and recommend to friends!read more
    Lewis Kelly
    Lewis Kelly
    A really great service, fast and super high quality. This team knows there stuff and are willing to help out with any... clutch needs you have. Custom work is superb and has that bespoke feel and more
    Kyle Burnett
    Kyle Burnett
    Awesome customer service... would recommend to anyone!
    Willie Miller
    Willie Miller
    Only driven 10 miles on my new td5 clutchfix clutch but can honestly say it's the nicest I have had (This being number... 5). Really nice pedal feel and lighter than expected. Recommend to more
    Dai Hobbs
    Dai Hobbs
    First time using clutchfix, i went for the hd1 for my td5 discovery. Much better quality than valeo and a true heavy... duty clutch highly recommendread more
    Tim Buttle
    Tim Buttle
    Spoke with Ben and told him my requirements for my landrover. Sent me the hd clutch kit and bearing. Have given it... abuse from day 1 and no issues. (Standard Valeo clutch would have given up by now) Also made the notorious heavy clutch pedal more
    Rob Last
    Rob Last
    Excellent service � good advice and next day delivery �
    Ben Wood
    Ben Wood
    Ordered a single mass flywheel and double diaphragm clutch for my Discovery td5 commercial. An amazing bit of kit, epic... quality and very good value! Good pedal feel, minimal noise and as expected, huge clamping force!read more
    Gazza Peacock
    Gazza Peacock
    Will always go out of there way to help
    Syed Haaris Ahmad
    Syed Haaris Ahmad
    Ben Williams
    Ben Williams
    Have to give ourselves a 5*, working with a top team producing some very high quality product, day in, day out is great... and long may it continue!read more
    Guy Truelock
    Guy Truelock
    Thank you Ben for the brilliant , friendly service. I appreciate the time you took to discuss the issue I was facing... and addressing the concerns I had about my vehicle. New clutch has arrived as promised and ready to be fitted. Thank you again... Guy Truelockread more
    Matthew Simpson
    Matthew Simpson
    Super job from clutch fix had one a clutch in my Nuffield with a 6 BT in and a clutch in my Cummins powered fordson .... Top job and a great serviceread more
    Callum Smith
    Callum Smith
    Second time I have used clutchfix, fitted at hd1 do my defender td5 and it was the bees knees and just fitting a... paddled clutch to my challenge truck. Ben is very knowlageble and gives me a lot of confidence over this product. Is nice to talk to someone who is passionate about what they do instead of an off the shelf product that someone is flogging. Recommended to a lot of my off-roading friends and will be using this company in the futureread more
    Richard Smith
    Richard Smith
    Fitted a HD1 organic kit to my 180bhp td5 90 around a week ago now going better than ever no slipping any more!! Great... service!read more
    David Feely
    David Feely
    I've bought 7 clutch kit form them for my customers, quality and attention to detail is excellent, handy got on the... phone for any questions/enquiriesread more
    Nick Steggel
    Nick Steggel
    Done two custom clutches for my engine conversion projects, top quality service with a brilliant product!
    Peter Clarke
    Peter Clarke
    Got to highly recommend the customer service from the guys at Clutchfix, particularly Ben who sorted a problem out for... me with no quibble. Good old fashioned company ethics and would recommend anyone to buy from them (y)read more
    Nathan Windle
    Nathan Windle
    Thanks Ben very helpfully and supper fast service ordered it arrived the next day a lovely looking thing shame to hide... it !read more
    Matt Allen
    Matt Allen
    Brilliant customer service couldn't be any better very highly recommended
    Liam Northover
    Liam Northover
    Great company. Great prices and great service
    James Creasey
    James Creasey
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